I think I have it figured out but how do I solve the problem?

I am pretty sure I have the problem figured out.  Now how do I solve it? 
My work is making me physically sick.  The stress is just too much.  I came home Friday evening and was in bed by 7 and slept thru the night and into the morning till 8. 
Friday was terrible at work.  I cried at my desk off and on during the day. 
I am so tired of hearing folks on the phone gripe about the insurance coverage they have or the lack of.  I am tired of being told when to take lunch and breaks and to fill out a form if I can't take them on time because of a phone call. 
Crying at my desk is not new.  I felt the worst I have felt though on Friday. 
I talked to Clay and told him we have to do something else.  I can't just quit because I carry the health insurance for our family. 
There is a job I am going to apply for outside the company this week, I have to prepare by resume.  I will have to interview and with prayer and if it is God's plan I will have a new position.  I really don't want to take many more days like Friday.  This is a six day work week.  I have to work Monday thru Saturday so I can have next Friday off to go to the Hearts at Home Conference.